HOA Governance Improvements

In response to learning Heathlake was not operating under an approved federal non-profit exemption in 2021 and 8 homes HOA rights being challenged by a board member in the January 2022 meeting, we have been working diligently to improve Heathlakes legal and operating status and to clarify our community members rights.

In the past quarter the board submitted a 1024-A recognition for tax exemption and in the process approved a new ACC Appointment Policy, Board Member Conflict of Interest Policy, and Additional Legislative Polices. The actual policies are below for reference and are available on our governing documents web page.

While researching the challenge to a board member’s eligibility to serve and the associated rights of 8 homes in our community, the Heathlake Community Association’s Declaration of Covenants, Conditions, and Restrictions was found. The document states the 8 homes of which were being challenged ARE part of the Heathlake Community Association and the members have a right to vote, serve and be a part of our community. The document is attached below and has been added to the Heathlake’s governing documents web page.

Governance Improvements:

  • Declaration of Covenants, Conditions and Restrictions – Heathlake Community Association
  • ACC Appointment Policy
  • Board Member Conflict of Interest Policy
  • Additional Legislative Polices

Flock Security Cameras

Neighbors,

The community now has Flock cameras installed at two of our community entrances, Heathwood/Carriage Hill and Crystal Hills/Briar Forest. A third camera, at Kirkwood/Carriage Hill, will be installed upon road construction completion and traffic begins to flow through that entrance again. 

Some highlights of Flock:

  • 24/7 live capture cameras, solar powered running on LTE data, live streaming all photos to the cloud for immediate access. 
  • Immediate alerts to the Houston Police Department and Constable Precinct 5 if a vehicle plate or other unique vehicle identifier is captured in our cameras which is tagged as a wanted vehicle. This includes stickers, dents, racks, and even paper plates or other abnormalities on a vehicle. 
  • Database search features
    • Visual Evidence
      • Vehicle make, type, and color
      • License plate (missing plate, covered plate, state of the license plate)
      • Unique markers (bumper and window stickers, top and back racks)
    • Contextual Evidence
      • Timestamp
      • Number of times specific vehicle has been seen in 30 days
      • Associated vehicles
  • Actively monitor when suspicious vehicles or persons (sexual offenders with vehicle registered to them) are in our community.
  • Accounts with access are limited and all access logins are logged by both admins and police departments leading to complete access transparency.
  • HPD has a dedicated vehicle monitoring team which actively logs in and looks for various information related to investigating other cases as well as supporting evidence for the sex/child trafficking investigative teams. 
  • There are four other HOAs around Heathlake which are also now utilizing the same cameras. It has been a common theme to hear the cameras have yielded less traffic through their communities. 

Opportunities for our HOA:

By having these cameras we can also utilize them for several other things besides being a deterrent to crime and assisting our police organizations in investigations. 

  • Track how many total vehicles enter our community each day.
  • Quantify with accuracy how heavily utilized our streets are.
  • Work to build an instant text message notification system which would notify residents of a suspicious vehicle and/or person.
  • Can build database of resident vs nonresident vehicles and monitor with even more accuracy the rate of non resident vehicles.
  • Actively update the community on vehicle information trends and how the cameras are helping (if so) assist in various crime initiatives and investigations. 

Cost:

The cost of the cameras comes out to $7,725/year for two year contract total of $15,450. The HOA has the ability to cancel the contract at any time and will be prorated for the amount remaining on the contract. The per monthly cost per home is $2.06 over the 24 month period. 

The board believes these cameras will bring great value to our community, not only as a deterrent to criminals, but also gives us the ability to understand how heavily utilized our community is.

If anyone has any questions, please do not hesitate to reach out to Sara Mammadova at VicePresident@Heathlake.org.

Requesting Pool Keys

Residents, I get numerous emails regarding requesting pool keys and unfortunately often do not respond as quick as I like.

If you need a pool card, please fill out the form available on the Healthlake HOA website, print out, then text me at 256-457-4528 to schedule a time to pick up the key card. I will need a physically printed copy of your filled out form for pick up, as I have to place the card number and you have to sign the form.

Hopefully this will make getting pool keys to everyone smoother.

Thanks!

Chelsea Murfree Ewton

Security Survey – Your Opinion Matters

Dear Heathlake Community Members:

The security survey below will be open for the next two weeks:

Background

Since the 1980’s, the Heathlake Community has contracted the Harris County Constables to provide additional patrol service to our community.  The contract provides for 80% of one deputy’s time during a day shift only for a total cost of $84,996 or approximately $52 per contract hour. The Constable contract is currently in place and renewable on a semi-annual basis and is cancelable with 30-days notice.

On November 3, 2021, the Heathlake Board informed our Members that they were in the process of reviewing a number of services and related costs including our single largest budget item – Security.

The result of the investigation has, unfortunately, revealed and confirmed some material issues that would call into question the benefit and propriety of continuing with the current Constable Contract.

Facts

On February 11th, the Board held a Security Open House and presented detailed information regarding their findings and that information was posted on our website under Heathlake News and is summarized as follows:

  • Heathlake has an executed contract with the County for 80% of one deputy’s time.
  • Heathlake has a separate agreement to allocate 10% of that time to the River Forest neighborhood.
  • The Contract is not flexible, Heathlake cannot request when patrols are needed, specifically to cover times at night.

The documentation/reports provided by the Constables indicate:

  • 77% patrols happen during the day.
  • 30% of days have no patrol activity in Heathlake.
  • 55% of the time patrolled under the Heathlake contract was spent in the River Forest neighborhood.
  • The hourly rate is expected to be $53 per hour when simply dividing the contracted hrs by the cost, however, based on the reports provided, Heathlake received less coverage resulting in an hourly cost between $96 and $667.
  • At a minimum, Constable patrols have an effective hourly cost exceeding two to three times as much as armed private patrols.
  • Heathlake participates in an informal, undocumented patrol co-op in which Heathlake pays the highest cost per house for patrol services.

Survey is closed

Would you be in favor of searching for better and more cost-effective security options?

Voting is closed

Would you support employing private patrols which can be deployed at our specific requirements (days/evenings/both):

Survey is closed

Are you concerned there are nearly no night patrols in our community?

Voting is closed

Would you be supportive of installing Flock Technology cameras which capture and store images of all vehicles, bicycles, and pedestrians as a deterrent to criminals?

Survey is closed

Would you prefer to raise HOA dues to have both Constable patrols and another crime deterrent when the Constables are not present?

Still Time to VOTE – Heathlake’s Proposed Amendment to “Prohibition of Trade and Offensive Activities”

We still haven’t heard from all the Heathlake Owners about the proposed amendment to the “Prohibition of Trade and Offensive Activities” Deed Restriction.  If you haven’t yet voted (on Heathlake.org or via paper ballot) please use the button below to see a presentation, an online vote button, and a paper ballot option.

Only Homeowners are allowed to vote, 1 vote/Lot.

(Deed Restriction Committee members are also Block-Walking and are willing to bring a ballot to your home.)

Adoption of this proposed amendment will require 2/3 of the Homeowners’ approval.  Each Lot is allowed one vote.  If you have already submitted a paper ballot you do not need to vote again.

Questions–or need a Deed Restriction Committee member to bring a ballot to your home?  Please contact Kathy Clark at clark.kathryn54@yahoo.com or any other Deed Restriction Committee member listed in the online presentation.

To Vote or to access the presentation, you need to Sign-in to the Heathlake Website. If you are not registered, go to “Resident Sign-in” and then to “Register”. Fill the information and click on “Register Your Account” at the bottom of the form. You will receive an email to confirm the registration. Make sure that you check your “spam/junk” folders since many times the email is redirected to those folders. If you still have problems logging in, contact Piero Puccini at ppuccini.pp@gmail.com.

Vote Online – Heathlake’s Proposed Amendment to “Prohibition of Trade and Offensive Activities”

Heathlake Homeowners are being asked to vote on a proposed amendment to the Deed Restriction titled “Prohibition of Trade and Offensive Activities”.    A presentation prepared by the Heathlake Deed Restriction Committee, an electronic ballot, and a paper ballot are all available under the “News” tab –> “Amendment to Deed Restrictions” or via the following button. 

(Deed Restriction Committee members are also Block-Walking and are willing to bring a ballot to your home.)

Adoption of this proposed amendment will require 2/3 of the Homeowners’ approval.  Each Lot is allowed one vote.  If you have already submitted a paper ballot you do not need to vote again.

Questions–or need a Deed Restriction Committee member to bring a ballot to your home?  Please contact Kathy Clark at clark.kathryn54@yahoo.com or any other Deed Restriction Committee member listed in the online presentation.

Girl Scout Cookies Drive-Thru Booth

Girl Scout cookie drive-thru booth
Saturday, March 5th 2-5 pm
Location: 12015 Carriage Hill (across the street from the clubhouse)
Thank you for supporting your local Girl Scout.

Heathlake’s Proposed Amendment to “Prohibition of Trade and Offensive Activities” Restriction

Please remember to vote on the proposed amendment to the Heathlake Association’s Deed Restrictions. If you need more information, please refer to the presentation on the website. To access the presentation, click here .

If you need a ballot, or have questions regarding the proposed changes, please contact Kathy Clark at clark.kathryn54@yahoo.com.  (Additional Deed Restriction Committee members are listed in the presentation.  They, too, will be happy to answer your questions or bring you a ballot.)

To access the presentation, you need to Sign-in to the Heathlake Website. If you are not registered, go to “Resident Sign-in” and then to “Register”. Fill the information and click on “Register Your Account” at the bottom of the form. You will receive an email to confirm the registration. Make sure that you check your “spam/junk” folders since many times the email is redirected to those folders. If you still have problems logging in, contact Piero Puccini at ppuccini.pp@gmail.com.

Security Update – Co-op Info, Audit Results, Alternatives

Below is the information displayed on the one pager given out at Heathlake’s Community Security Informational Session on Friday, February 11.

Constable Co-Op Info
The current law enforcement contract with Precinct 5 ONLY includes PRIVATE PATROLS. Response to emergencies are still intact. 

– Heathlake is part of a 11 member HOA constable co-op (for patrols)

  • –  This co-op is a gentlemen’s agreement between the neighborhoods in how the precinctdeploys their deputies as they patrol
  • –  This gentleman’s agreement is managed by one person
  • –  Heathlake pays for 1 of the 11 patrol deputies at $85,000/year (80%) of deputies time
  • –  The only signed contract we have is the one deputy we finance through Harris County, onlyfor patrols
  • –  The co-op states the members share costs by means of $/home. Average cost being $208/home
  • –  Heathlake pays an average of $245/home (which includes an adjustment of a reimbursement from another co-op participating neighborhood of $10,000/year; without adjustment it would be $272/home)
  • –  Heathlake pays 18% more per home than the average home in the co-op
  • –  Heathlake contracts 80% of one deputy

CO-OP AUDIT:
– It was discovered through Heathlake co-op financial audit, Heathlake was not being paid as stated for sharing contract deputy

  • –  Heathlake stated to be paid 20% of contract value for 20% of deputies time from anotherco-op participant
  • –  Upon analyzing reports, co-op participant received 50% of Heathlake’s deputy time
  • –  Heathlake was under paid through 2015 confirmed loss of $81,130 and as far back as1980s, potentially a loss of $606,000
  • –  Heathlake negotiated additional payments from co-op
  • –  2021 mutually agreed reimbursement did not arrive in mutually agreed upon deadlines
  • –  Heathlake gave 30 day notice when payments did not arrive
  • –  Reimbursement of $12,664 arrived in December 2021

Constable Patrol Statistics and Findings from 2021

  • 77% patrols happened during the day
  • 30% of days had no patrol activity
  • Heathlake was unable to prioritize what day/time patrols were to occur
  • Vacation watch is included in contract

Data over 245 days 171 total patrols

ADDITIONAL SECURITY OPTIONS

Private Patrol Info – $30/hour

  • Flexibility in when and how long we want coverage
  • Can detain persons of interest/criminals while police are en route – Armed and professionally trained in firearm handling/management – Can more easily negotiate contract terms

Cameras monitor the entrances to the community

  • –  If a car is flagged by Prct 5/HPD, police are notified immediately of vehicle and can dispatch immediately
  • –  $7,200/year for 3 cameras ($350/camera one time install cost) = $15,450 total for 2 year contract
  • –  Data is stored for 30 days, rolling basis
  • –  Data accessible to designated security liaison and local law enforcement branches
  • –  Immediate access to data
  • –  Residents can opt out of data collection (camera will not store info from registered vehicle)
  • –  All maintenance and software covered under contract
  • –  Solar powered
  • –  90% reduction in reported package theft
  • –  60% crime reduction in Cobb County, GA

Q&A Deed Restriction Change at Clubhouse

Tuesday, February 15, and Thursday, February 17 at 7:00-8:00 pm Clubhouse

The Heathlake Deed Restriction Committee would like to meet and discuss with
Homeowners the proposed amendment to the “Prohibition of Trade and Offensive Activities”
Deed Restriction.

Topics covered will include:

  • The impetus for this proposed amendment
  • The proposed amendment
  • Voting options
  • Questions and answers

Please join us to learn more about the proposed amendment and question/answer session. 
We hope to see you there!

Heathlake Water Shut-off Thursday, February 10

City of Houston will be shutting off some of Heathlakes water while they work on replacing fire hydrants. See the photo below for more details.

Heathlake Assessment due by 31st

A reminder that our 2022 Association assessment of $770.00 is due by January 31st in order to avoid a late fee charge and interest.
Please contact our management company account manager, Andjela at email: andjelat@grahammanagementhouston.com or call at 713-334-8000 if you have questions or need a copy of your statement.

Payment by Mail
If you have lost the return envelope, please use the following address to make sure your payment gets posted.  All checks should be made payable to Heathlake Community Association and include the invoice coupon if possible to avoid posting delays. 

Heathlake Community Association, Inc.
c/o Graham Management
P.O. Box 294196
Lewisville, TX  75029

There is also an option for online payment through Graham Management ( the Heathlake website payment link will direct you to Graham Mgmnt.)
Log on to www.grahammanagementhouston.com  (additional fees incurred) 

Online Payment Options

  • E-checks are processed like regular checks. You will need your bank account number and your routing number to make an e-check payment.
  • There is a $1.99 processing fee for e-checks. 
  • Debit/Credit Cards – you can make HOA payments using most major credit cards.  There is a processing fee of 3.25% for credit and debit card payments.
  • It may take up to 1-2 business days to credit your association account, so payment should be submitted at least two business days prior to the due date.

Payment Plan :  may be set up by emailing AR@grahammanagementhouston.com 
There is a one-time processing fee of $35. 
  NOTE:  Due to the pandemic, Graham’s office is closed to the public and will not be accepting in person payments.

Authored and contributed by Rosie Graves.

Missing & Poisoned Cats: Reminder & Awareness

There is a resident which communicated their cats have been poisoned. Though the source is unknown, it is extremely suspicious as one cat passed away and the owner was informed of their condition by Veterinarian. Another cat is missing and another sick. Please be aware that animal abuse is a federal and state crime, and if anyone is aware of any illegal behavior towards animals, please refer to the link below on how to report these crimes or by calling the Constables, (281) 463-6666. Animals can also get sick from certain plants, insecticides and other chemicals. Please refer to the first link to see a list of the top 10 cat poisons.

Cat Poisons: https://pets.webmd.com/cats/guide/top-10-cat-poisons

Report Animal Cruelty: https://publichealth.harriscountytx.gov/Resources/Animals-and-Pets/AnimalLaws